Suzanne Abourjeili

The pleasure was ours to collaborate with such a professional trainer as you.

We won't miss any upcoming opportunity to work with you.

Best regards.

Suzanne Abourjeili
LDP2 Director
Gerhard Rettenbacher

I absolutely can recommend to contract BCTS / Dr. Wafaa Hallassou for any kind of training, related to communication, soft skills and managerial / business skills.

I was always extremely satisfied with the performance of Dr. Hallassou, who demonstrated great commitment and competence in fulfilling her tasks as consultant / trainer.

The training workshops for different topics were always facilitated in a very interactive and learner- centred way, taking fully into account the specific requirements of providing training for adults with different educational and sociological background from different hierarchical levels.  The evaluations by the participants always showed greatest possible satisfaction with Dr. Hallassou as trainer.

In addition, the training always was supported by highly professional learning and training materials (e.g hand outs, exercises, case studies, role plays, PPT etc.). For the recent trainings, we even developed the detailed training concepts together.

Please feel free to contact me any time in case of any further questions.

Best regards,

Gerhard Rettenbacher
Team Leader
Gerhard Rettenbacher

WS was a great success. The trainer but also all the participants were very active and positive!

I would like to thank once again CCIA Saida for the excellent organization, the partner chambers for selecting und sending such good participants and last but not least the trainer, Dr. Wafaa H. Hallassou for the excellent training.

Best regards,
Gerhard Rettenbacher
Senior Consultant SME Development
Nada Khalil

I would like to thank you for the time you spent in the "Presentation Skills" Training.

It was a great added value for our sales team.

We are currently checking the attendees' training evaluations and we noticed that they were very satisfied.

As you know, we are currently finalizing the appraisals and the training plan for 2014.

Once it is finalized, we will certainly  let you know our training needs.

Thank you again.

Best regards  

Nada Khalil
Human Resources Manager
Nada Melki

On behalf of our team, I would like to thank you for the efficient and pleasant training you delivered (despite your back pain!), and hope that that you have recovered by now.

Will keep in touch to confirm arrangements for the 15 and 16th.

In the meantime do not hesitate to call should you need anything.

Best regards.

Nada Melki
Senior Consultant SME Development
Lucienne El Hachem

The course was well planned, the training content helpful, and the Trainer, Dr. Wafaa, very professional.

She effectively introduced our Team to Business Research, helped us work through and understand the methods and techniques. Through learning, and experience sharing, we acquired the knowledge to adopt the appropriate approach when define the best research method, and we learnt how to design and prepare the required research instruments.

On Behalf of OMT Team, I would like to thank BCTS for this Learning Experience.

Lucienne El Hachem
OMT Marketing & Communication Manager
Sohail Kazim Butt

It was Indeed a pleasure knowing and working with you during the last couple of days. It was a great learning opportunity for all of us. I could see all the participants were charged and eager to participate and I think this is a key to success of any learning session.

Every time I arrange any Human resource development program my biggest challenge is to design a mutually benefited program that must be compatible for all of my Managers as I have a very diversified group of key personal. I clearly saw that you took each participant on board and everyone was contributing.

I am waiting to have their feedback and would love to share with you, We will go through the list of different courses that you offer and would like to evaluate the possibility of working with you in the near future.

 

Once again we thank you very much and look forward to work with you.

Sincerely.
Sohail Kazim Butt

General Manager 

Sr. Etienne

Nous avons travaillé comme partenaires et non pas comme concurrents, au profit d'un tiers: élèves, enseignants ou parents.

J'ai beaucoup apprécié le niveau raffiné de communication, de concertation des membres de la BCTS.
 

L'esprit de dévouement, l'ouverture, la patience, le respect d'autrui, les compétences,... marquent le team de BCTS.

BCTS, une Société qui tient aux valeurs, qui respecte les caractéristiques du terrain, objet de sa formation, compréhension des situations survenues et remédiation professionnelle.

La promotion 2013 témoigne clairement du profit de l'orientation par BCTS et y encouragent la promotion 2014.

Je suis très reconnaissante pour l'assistance que nous apporte BCTS, son travail d'orientation est une opportunité à ne pas manquer. Merci pour votre coopération.

Veuillez recevoir, Chère Madame Wafaa, mes souhaits de réussite et de continuité, soutenues par le courage, la confiance,  le progrs de la Science et du savoir.

 

Sr. Etienne

Collège des Sœurs de Sainte Thérèse

Mohamad Jabri

I would like to congratulate you for the success of your training. As usual, you presented a high profile image reflecting the vigorous work that you are achieving.

We are certainly looking forward for further collaboration and further successful events.

Regards.

Mohamad Jabri
Executive Director Training & Development
Christiane Hadchity

The SD project team would like to thank you for all your efforts and support for making the Module I training successful and Module II the outstanding TOT that you conducted

Kindly find attached a "Reference of Professional Experience" letter prepared and signed by the Project Team Leader Mr. Gerhard Rettenbacher for your kind consideration.

P.S: Kindly note that you can pick up the Original copy from our offices whenever you have time.

In a hope to work together in the near future, let me wish you all the luck in your professional & personal life.

Best Regards,

Christiane Hadchity
Office Manager
Chady H. Abdo

In the name of CCA Group, I would like to extend my appreciation for the efforts you have devoted over the last period of time in working on constructing and efficient work enviroment and cycle at our company.

You have proven the skepics wrong and accomplished what most thought was almost impossible in our minds.

There is no doubt that your recent achivements in Management, HR, Workflow process and Sales lately, will be sooken of for some time to come, and that the cmpany. The ambition and will to further progress and organize our workflow based on constructive managent planning and coherent implementation of logistics chains has been growing and nutriring your surveillance.

Please accept my heartiest congratulations for your success.

Now i am sure that "Things can happen when you are on the right Track!"

Chady H. Abdo
C.E.O.
Layal Abou Ghanem

The training delivered by your company to our Derks has built on our objective to provide outstanding customer service.

The course was well planned, the content of the training material was pertinent to working practice and delivered a structured approach to dealing with customers.

Your involvement, experience and ability to build this excellent rapport with trainees, gained treir commitment, and made the training ejoyable and well recived by traineers of abilities.

We thank you for your collaboration; and we highly recommend BCTS customer oriented modules.

King Regards,

Layal Abou Ghanem

Customer Services Officer

Wissam Mussaed

In this document, you will find detailed reports for every session facilitated by yourself throughout 2015 and evaluated by INDEVCO Group paricipants. Each reposrt covers all aspects of a training session ranging from the programs objectives, delivery and material to the facilitattor and finishing with the overall environment (venue, food, service, etc...)

More so, since we are keen to strangthen our relationshio with oour providers, we have included in this document a summary sheet containing:

  • The original plan in 2015 v/s the actual executed sessions;
  • The averange oreall results;
  • Other comments aside from the session evaluation that might affect positively or negatively our long-term business relationshio.

Finally, we would like to thank you for your spport in 2015. We really appreciated your understanding and flexibility in difficult situaction. Please be positive that all your extra efforts will be taken into consideration while setting 2016 training plan.

With much appreciation,


Wissam Mussaed

Manager

Learning & Development Unit

Human Resources & Organizational Development Department