I want to take this opportunity to thank you for this intensive training that really gave me the required knowledge and skills to start up my training career, you went beyond the material and shared a lot of your personal experience in a very friendly way highlighting many useful tips that can help a trainer be very professional and differentiate himself from others.

I was very lucky to meet you again after six years First i would like to thank you to prepare me for a new chapter in my career It was really a gift for sharing your experience of 20 years with us I deeply appreciate the extra efforts you make to help me Thank you for your patience and giving me the confidence and courage I carry what you taught me in my mind and in my heart and i am sure that i am not alone in that regard

Thank you for the time and effort in presenting your professional experience through the workshop. I truly believe that the training has met my expectations and will be invested in my career. Thank you once again and hope to attend further seminars with your esteem company.

I would like to congratulate you for the success of your training. As usual, you presented a high profile image reflecting the vigorous work that you are achieving. We are certainly looking forward for further collaboration and further successful events.

It was really a great day thank you & your team for braking down the ordinary training to a fantastic way that will stay in our minds all lifelong. Looking forward for another great day

Dear Mrs. Hallassou,

Re: "Leading and Coaching your team effectively"

Thank you so much for the above mentioned training program. The sessions have been very beneficial to our colleagues on different levels:

+ They acquired new capabilities.

+They learned that interaction with the vis a vis - as opposed to one way directions- is a key success factor.

I am sure that this first project will be a forerunner of a mutually profitable cooperation. Reiterating our thanks and our appreciation,

Best Regards,

Joe Faddoul

C.E.O.

On behalf of the DAI team we would like to thank you for the valuable training services you provided to the four Regional Water Establishments (WEs) staff. We believe that the training program on "Excellence in Communication and Customer Service" was beneficial and has strengthened the capacity of the attendees to better manage customer services. Looking forward for future collaboration. Best regards, Maya Bou Nassar

Many thanks in return for your support in making this event successful. Feedback from participants were valuable and we received calls from hospitals to thanks us for the interesting workshop. We hope that this workshop opens new opportunities for working together in the future. Special thanks for Ms. Maya and Ms. Sarah for their support in helping me organizing the workshop.

The course was well planned, the training content helpful, and the Trainer, Dr. Wafaa, very professional. She effectively introduced our Team to Business Research, helped us work through and understand the methods and techniques. Through learning, and experience sharing, we acquired the knowledge to adopt the appropriate approach when define the best research method, and we learnt how to design and prepare the required research instruments. On Behalf of OMT Team, I would like to thank BCTS for this Learning Experience.

The TOT is not just a workshop; it is a development process on all levels. The positive spirit that was spread during this workshop was amazing. Thank you for this great experience!

The TOT ISTD Certified Program is one of the most extraordinary experiences that someone can benefit from. BCTS provided me with the first step stone towards a whole new field !!

Thank you,

Ali Abu Al Hassan

Dear Dr.Hallasou, I just want to say a huge Thankyou for providing a great learning experience in the workshop seminar of 'TOT'. Dr.Wafaa delivered the training in a professional manner, providing more than expected, she was had extraordinary interpersonal skills, which circles her image of an exceptionally pleasant person to be worthy with. she was very flexible, modifying parts of the program according to the needs of the participants which also proves her participants creative and knowledgeable. In 3 days , we learnt so much with you , there is always scope for improvement, to live by choice not by chance, to make changes not excuses , to be useful not used , to excel not compete, to be positive with every problem , to keep smiling, to keep learning and attaining success You have been a leader who not just saw our today , but managed to make us see our tomorrow as well. We owe to ''BCTS'' a debt of gratitude for this opportunity and all that you have done for us Charbel Bteich

I was especially impressed by the timing and well-managed presentation. The speakers were passionate and eager for us to develop our training skills. The new tools I was given will certainly help me elevate my own team company.

I asked, I would highly recommended anyone to take this valuable program offered by BCTS “ Business Consultancy and Training Services”. Worth every Lira!

Elvire Sertin

Dear Dr. Wafaa,

Feedback about my attendance of TOT: It was a privilege to attend and participate in the workshop seminar of "Trainer Of Trainers for Professionals" with Dr. Wafaa Hallassou. I have found it to be an excelling experience beyond my expectations, that Dr. Wafaa's training expertise was illuminating enough to call my inner capabilities out, onto a surface of proper professional action. And the group of attendees was truly a unique blend of amazing people!! I enjoyed it all, academically,socially and professionally. It was all in all, a WOW! ;) I will be looking forward to set this experience again in any other frame, and under the umbrella of BCTS' professional direction whenever possible.

Dzovinar Harkian

The TOT was one of the best experiences in my Life! In three days I learned a lot, met a great team and earned a great experience.

Thank you Dr. Wafaa for giving me this opportunity! Your way, your experience and your touch made the load of information go smoothly. I encourage every person who is passionate in training to do the TOT with Dr. Wafaa.

Thank you

Rita Nohra Kejijian

Dear Dr. Hallasou,

It was a big pleasure working with your reputable company; you showed a high level of proficiency. The participants were very satisfied from the training as well from the trainer Mr. Georges.

We look forward to work with you in the near future, so please keep us updated with all your instructions and trainings.

Dear Mrs. Hallasou,

The training delivered by your esteemed company to our clerks has built on our objective to provide outstanding customer service.

The course was well planned; the content of the training material was pertinent to working practice and delivered a structured approach to dealing with customers. Your involvement, experience and ability to build this excellent rapport with trainees, gained their commitment, and made the training enjoyable and well received by trainees of all abilities.

We thank you for your collaboration; and we highly recommend BCTS customer oriented modules.